Now Hiring - Home Improvement Account Manager(Office) in Waukesha, WI

Job Description

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.

We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.

At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must:

Pass a background and drug screen before being hired

Be highly organized and detail-oriented

Skills/ Requirements Job duties include, but are not limited to:

Answer phone and schedule appointments

Check email and voice mail for messages and return calls

Review schedule for day/week

Communicate and review jobs with technicians

Make appointment confirmation calls

Make follow-up calls

Data entry with 45 wpm typing skills

We use Microsoft Office, so a working knowledge of Word and Excel is a requirement.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• Office (Required)
• 3 or more years (Required)

Work Location: In person